Axiom Behavioral Health

S Bernfeld 2 months ago

My experience working with the staff at Axiom has been extremely positive. They are kind, understanding, and truly committed to creating a supportive environment for people in need. I would highly recommend them.

Jeremy Harris 2 months ago

Just so you know this NOT!!!! The Willows of Naples and don’t claim to be. This is a straight up crisis center for ALL!!! Ppl that are addicted to drugs and alcohol need a different type of care, not to go to a facility that takes your rights away, doesn’t falsely advertise, but they do portray a sort of tranquil environment, which simply is not true, when I asked is it a locked down environment, I got the reply what considered locked down, now I’m not stupid but if you call a 30 ft hallway with about 30 ppl in it with a day room the size of my back porch and that’s all there is, no more good food, no more walking around the center and no more cigarettes you only get 4 per day only 1 per break. Just so you know as soon as you sign the paper to be treated you now become there property aka DR Lado and you will STAY there until he sees fit to let you leave, I swear to God. I got got lied from start to finish. I am so glad I was one of the lucky ones that made it out within 17 hours after getting there I feel like that is a place where you can honestly get lost like in the movies where your people are looking for you forever.

Ron Wilson 2 months ago

I’ve had the opportunity to see firsthand the level of care that Axiom Behavioral Health in Naples provides, and it’s truly impressive. The staff is compassionate, professional, and genuinely committed to helping people begin their recovery journey. I’ve especially seen how dedicated the Clinical Liaison is, working tirelessly to ensure patients receive the care they need while also collaborating with community partners to create successful discharge plans and ongoing support. It’s clear that everyone at Axiom is focused on giving people the best possible chance at long-term recovery. I highly recommend Axiom to anyone seeking quality behavioral health and detox services.

JAMES CROOK 2 months ago

Sadly, not thrilled with the service provided. My wife was there for a week and was discharged without her personal property that came with her via ambulance. First they said it didn't come, which I disputed. 2.5 hours later an employee called and said they found it and would ship it to us. 3 weeks later it still isn't here. Called and had to leave a message asking about it and no reply. Call backs are non existent having called several other times asking about her condition. Replaced her phone and other items so now I guess I'm out about $1200. She is some better now thankfully. Also a very filthy place

Danni H. 3 months ago

Maybe when they were the Willough they had great service. But after being taken over as Axiom, I want every one going to know this is an inpatient psychiatric unit. They state so themselves. This is not rehab. Not residential. They helped me stabilize my meds so they get 1 star but the rest of the experience felt like I was in a prison. I've been inpatient more times than I have fingers and Axiom dropped the ball big time. They were not ready to reopen. I see a future where Axiom may become what they promised to be but my roommate in a wheelchair was never bathed, bandages with blood were left for days on the floor, access to food and water was extremely limited. I went to urgent care the day after discharge dehydrated. I was scared the whole time there and the threat of a baker act for wanting to leave loomed over us for the sake of what I can only hope is simple compliance. My meds were not given to me correctly and a patient seized in the hall way. They hide behind a big glass wall which is broken an held together with a sharp, metal cover held in place with Scotch tape. A fight almost broke out between staff and a patient. A fight. Not holding them down for their safety. The st

Patty Bacon 3 months ago

One of the worst experiences of my life! First of all the second day I was there I was pounded in the head by my roommate several times I asked for police to be called. I wanted to press charges and nobody would listen to me.. I asked the whole time I was there if there was an incident report filed, and never got a clear answer on that! The staff is less than desirable. It’s clear they have not been taught how to de-escalate situations. They tend to argue back.. I found that very unprofessional.. Not to mention how half the staff Speaks a foreign language most of the time. That gets infuriating when we’re living in the United Good enouStates They lock you out of your rooms for half the day.All you get to drink is warm water during the day. One cup of coffee in the morning and a small hospital size juice with each meal. My sister had brought me in a wall hub and a cable so I would have music to listen to on my way home. They took out the items and gave me back empty boxes. Yes, they Stole from me!! They can try to White wash any of this they want to, but it’s all true and fact! The only good thing I can say about the place is TED , SAUL, and SHEENA!! If It wasn’t for them. I wou

David 7 months ago

I give 4 stars as I think it is fair. My goal was to get help with my detox off of klonopin and gabapentin. I got the help I was seeking and I felt comfortable being here because I needed the help and I was afraid to go it alone. Dr. Lado knows his stuff and got me off klonopin and gabapentin. Josh is such a wonderful person and I really wish I got to talk with him more but I didn't because I judged him as unapproachable which is the opposite! Like they say never judge a book by it's cover. Thank you Josh for helping me and your wonderful personality! My only complaint is the cigarette rules. I was not aware that they don't do cigarette runs for the patients that run out? So I had to go without cigarettes unless someone was willing to share theirs with me which sometimes I would get one and sometimes I didn't. This was a major issue with all the patients. They should reconsider this cigarette policy they have because people were getting pissed off myself included. I didn't come here to get off cigarettes and it played a major role in me wanting to leave a little sooner. Had they just accommodated my request to just take my money and get me a carton of cigarettes and for anyone who

Alex C. 8 months ago

Wonderful experience with Axiom. The providers here truly care about their patients. They helped my family member navigate a difficult time with patience and expertise. It’s hard to find a place that balances professionalism with genuine kindness so well.